Privacy Policy

Last updated: 28.01.2026

1. Introduction

Westbridge Property Partners Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and lawful manner.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • visit our website

  • submit forms or applications

  • download resources

  • make payments

  • communicate with us by email, phone, or online meetings

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

Data Controller:

Westbridge Property Partners Ltd

Company address:

30 Coddon Close

Telford

TF2 8DY

United Kingdom

The person responsible for data protection within the business is:

Mr Adrian Cartwright (Director)

3. What personal data we collect

We may collect and process the following categories of personal data:

a) Information you provide directly

  • Name

  • Email address

  • Phone number

  • Property details (location, listing links, operational preferences)

  • Information submitted via application, onboarding, or contact forms

  • Any additional information you choose to provide

b) Payment information

  • Payments are processed securely by Stripe

  • We do not store or have access to your full card details

  • Stripe may collect payment and billing information in accordance with their own privacy policy

c) Website usage data

  • IP address

  • Browser type and device information

  • Pages visited and interactions

  • This data is collected via analytics tools such as Google Search Console / analytics to help us improve website performance.

4. How we use your data

We use your personal data to:

  • review and respond to applications and enquiries

  • assess suitability for our services

  • deliver contracted services

  • communicate with you by email, phone, or online meetings

  • process payments and manage bookings

  • send administrative or service-related communications

  • improve our website, services, and content

We do not sell or rent your personal data to third parties.

5. Lawful bases for processing

Under UK GDPR, we rely on the following lawful bases:

  • Performance of a contract or steps prior to entering a contract (e.g. applications, onboarding, service delivery)

  • Legitimate interests (e.g. responding to enquiries, improving services)

  • Consent (e.g. optional marketing or newsletter sign-ups)

  • Legal obligation (e.g. accounting or regulatory requirements)

Where consent is required, you may withdraw it at any time.

6. Marketing communications

We will only send marketing or newsletter communications if:

  • you have explicitly opted in, or

  • you have requested downloadable content and agreed to follow-up communication

You can unsubscribe from marketing emails at any time using the link in the email or by contacting us directly.

Service-related communications (e.g. onboarding, delivery updates) are not marketing and cannot be opted out of while services are active.

7. Sharing your data

We may share your personal data with trusted third parties where necessary to operate our business, including:

  • Stripe (payment processing)

  • Squarespace (website hosting, forms, and contact storage)

  • Google (analytics and performance monitoring)

  • Email and communication tools used to correspond with you

All third parties are required to handle your data in accordance with UK GDPR.

8. International data transfers

Some third-party providers may store or process data outside the UK. Where this occurs, appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

9. How long we keep your data

We retain personal data only for as long as necessary:

  • Application data: retained for a reasonable period for review and follow-up

  • Client data: retained for the duration of the service and as required for legal or accounting purposes

  • Marketing data: retained until you unsubscribe

We regularly review stored data and delete information that is no longer required.

10. Your rights

Under UK GDPR, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • restrict or object to processing

  • withdraw consent where applicable

  • lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

11. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse usage.

For full details, please see our Cookies Policy.

12. Data security

We take appropriate technical and organisational measures to protect your personal data against:

  • unauthorised access

  • loss or misuse

  • alteration or disclosure

However, no online transmission is completely secure, and you provide data at your own risk.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices.

The latest version will always be published on this page.

14. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Westbridge Property Partners Ltd

Email: contact@wbpp.co.uk

Telephone: 07377 378925